At Techno Tackle Software Solutions, we strive to provide exceptional services in staff augmentation, dedicated teams, and offshore development. However, we understand that circumstances may arise where clients need to cancel or seek refunds for services rendered. To ensure clarity and transparency, we have outlined our refund and cancellation policy below:
1.1 Clients may request cancellations of services by providing written notice to Techno Tackle Software Solutions. Notice should be given at least 10 working days before the scheduled start date of the project or as otherwise agreed upon between the parties. Additional terms and conditions regarding cancellations during the project will be outlined in the agreement between the client and Techno Tackle Software Solutions.
1.2 Cancellation requests made after the specified start of the project, may be subject to a cancellation fee, which will be determined based on the extent of work completed and any costs incurred by Techno Tackle Software Solutions up to that point.
1.3 If Techno Tackle Software Solutions initiates a cancellation of services due to unforeseen circumstances or inability to fulfill the agreed-upon obligations, clients will receive a full refund of any fees paid in advance.
2.1 Refund requests must be submitted in writing to Techno Tackle Software Solutions's designated contact person.
2.2 Refunds may be provided in the following circumstances:
2.3 Refund amounts will be determined based on the extent of work completed and any expenses incurred by Techno Tackle Software Solutions up to the termination point.
2.4 Refunds will be processed within 7 working days of approval and will be issued via the original method of payment unless otherwise agreed upon.
3.1 This policy does not apply to any third-party fees or expenses incurred by the client regarding the services provided by Techno Tackle Software Solutions.
3.2 Any changes or modifications to this policy must be agreed upon in writing by both parties and included as an amendment to the service agreement.
4.1 In the event of a dispute regarding refunds or cancellations, both parties agree to engage in good-faith negotiations to resolve the issue amicably.
4.2 If a resolution cannot be reached through negotiation, either party may pursue legal remedies available under the terms of the service agreement and applicable laws.
By engaging our services, clients acknowledge and agree to abide by the terms outlined in this refund and cancellation policy. If you have any questions or require further clarification, please contact us at hello@technotackle.com
This policy is subject to change at the discretion of Techno Tackle Software Solutions and will be updated accordingly.
